Bob Block Fitness

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Thank you for caring enough to give us feedback about your sales experience with Bob Block Fitness Equipment. Your comments and survey responses are completely confidential. Your completed survey goes directly to ownership and will help shape the service culture of our company.

For the following questions and statements please answer either yes / no or rate your response on a scale of 1 to 5 with 1 being poor and 5 being excellent. Please select N/A if the question does not apply to your experience.

The interior environment of the store where you purchased.
1 2 3 4 5 N/A

The exterior environment of the store where you purchased.
1 2 3 4 5 N/A

The proximity of the available parking spaces to the store where you purchased.
1 2 3 4 5 N/A

The ability of your salesperson to match equipment to your personal needs and desires.
1 2 3 4 5 N/A

The overall sales experience.
1 2 3 4 5 N/A

The overall product selection.
1 2 3 4 5 N/A

Your experience as it specifically relates to the input of your transaction in the store.
1 2 3 4 5 N/A

Were you contacted by your salesperson after your initial visit prior to your making a purchase?
Yes No N/A

Was your delivery on time?
Yes No N/A

The ability of the delivery crew to explain the new equipment and answer any questions at the time of your delivery.
1 2 3 4 5 N/A

The overall delivery experience.
1 2 3 4 5 N/A

The follow-up from your salesperson after the delivery was complete.
1 2 3 4 5 N/A

How did you hear about Bob Block Fitness?

Would you choose Bob Block Fitness again?
Yes No N/A

In what way could we improve our store, sales, service or delivery process to make your experience with our company better?

Are you interested in providing a written positive testimonial of your experience with Bob Block Fitness Equipment?
Yes No N/A

Thank you for taking the time to complete our on-line customer satisfaction survey. Once you submit your survey, you will automatically be registered for a chance to win a $50 gift certificate to Bob Block Fitness. One winner will be chosen every 90 days.

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